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Privacy policy

Security requests your personal information (name, age, gender, address, and e-mail, etc.) in order to provide better service to its customers. Sharing this information with us and becoming a member of will be done with your request and approval. The information we collect is kept reliably in our company's database.

This information collected in the database is only used within the body of Elanesa for periodic campaigns to be sent, designing special campaign activities for customer profiles, and customer "classification" studies for not sending unwanted e-mails.

Except for the cases defined in this privacy policy and the User Agreement, does not share some of the information collected from the membership forms with third parties without the knowledge of the member user in question or otherwise and does not use it for commercial purposes for any reason other than its activity, and it is certainly not sold.

Customer information can only be disclosed to official authorities if this information is duly requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force. Only the Customer can access all the information that the Customer enters into the system, and only the Customer can change this information. It is not possible for anyone else to access and change this information.

When making a payment, the information about your credit card is encrypted using 128-bit SSL, automatically reaches the banks where the payment transactions are made, and provision is taken with 3D Secure technology. During this process, your information is only seen by the bank and not by the Elanesa Virtual Store. Your credit card information is not stored within the Elanesa virtual store for security reasons.

Although has taken the necessary information security measures, Elanesa will not be liable if confidential information is damaged or in the hands of third parties as a result of attacks on and the system.

You can consult our Company for additional information on all these issues.

You can reach our members at the addresses and numbers below for all your wishes, requests, and suggestions. 

Main Office Address:

Sharjah - Industrial Area No.10 4496, W.H-4 - Third Industrial Street - Shubra No. 4

Phone: +18162970526

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